Frequently Asked Questions For Mini Castle
1. How does the built-in pump work?
The built-in pump is rechargeable and super easy to use. Just press the ‘Inflate' button to inflate then press ‘Off’ when it’s fully inflated. To deflate the castle, press ‘Deflate’ button then press ‘Off’ when it’s fully deflated. No extra tools or external pumps needed.
2. How long does it take to inflate the castle?
Inflation takes around 4-5 minutes. Once inflated, the pump can be turned off — no continuous airflow is needed to keep it inflated.
3. How many uses will I get from one full charge?
On a full charge, the pump can typically handle 2 full inflation and deflation cycles. We recommend recharging after every 2 uses for the best performance.
4. What charger does it use?
The pump uses a standard USB-C cable (power brick not included). You can charge it with any compatible USB-C charger you have at home.
5. Is it safe for outdoor use?
Yes! The mini jumping castle is designed for indoor or outdoor use. Just make sure the surface is clean, flat, and free from sharp objects before setting it up. Do not use outside in windy conditions.
6. What age is this suitable for?
The castle is best suited for children aged 3-8 years. Always supervise children during play, and follow the recommended weight limits in the instruction manual.
7. How much space do I need to set it up?
The footprint of the castle is compact — perfect for living rooms, playrooms, or patios. We recommend a clear space of at least 2x2 meters for safe bouncing.
8. How heavy is the package?
The packaged castle weighs approximately 12 kgs, as it's made from high-quality, commercial-grade PVC tarpaulin for durability and safety.
9. Can I store it easily after use?
Yes! The castle deflates quickly and folds down compactly for easy storage.
10. What’s included in the box?
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1 Mini Jumping Castle
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1 Built-in Rechargeable Pump
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1 USB-C Charging Cable
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1 Repair Patch Kit
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Instructions Manual
- Storage Bag
Frequently Asked Questions For Mini Rainbow
1. How does the built-in pump work?
The built-in is super easy to use. Open the pump compartment, take out the cord, plug it in then turn the dial to Inflate. Turn to Off once fully inflated. Put the cord back into the compartment and let the kids bounce the day away!
To deflate the castle, turn the dial to ‘Deflate’ then turn to ‘Off’ when it’s fully deflated. No extra tools or external pumps needed.
2. How long does it take to inflate the castle?
Inflation takes around 2-3 minutes. Once inflated, the pump can be turned off — no continuous airflow is needed to keep it inflated.
3. Is it safe for outdoor use?
The Mini Rainbow Castle is designed for indoor use. Should you wish to use it outdoors, make sure the surface is clean, flat, and free from sharp objects before setting it up. Do not use outside in windy conditions.
4. What age is this suitable for?
The castle is best suited for children aged 2-6 years. Always supervise children during play, and follow the recommended weight limits in the instruction manual.
5. How much space do I need to set it up?
The footprint of the castle is compact — perfect for living rooms, playrooms, or patios. We recommend a clear space of at least 2x2 meters for safe bouncing.
6. How heavy is the package?
The packaged castle weighs approximately 8kgs, as it's made from high-quality soft PVC for durability and safety.
7. Can I store it easily after use?
Yes! The castle deflates quickly and folds down compactly for easy storage.
8. What’s included in the box?
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1 Mini Rainbow Castle
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1 Repair Patch Kit
-
Instructions Manual
- Storage bag
Shipping FAQs
1. How much is shipping?
is charged at a flat rate based on your location. We work hard to keep these rates fair and in line with courier pricing.
We offer next day delivery at Sydney Metro Areas.
Shipping Rates
$25 - NSW, VIC, QLD
$35 - SA, WA, TAS, NT
2. How long will it take for me to receive my order?
Orders are dispatched within 48 hours and are usually received within 3-5 business days after dispatch. Delays may occur during busy periods/holidays.